Terms of Use
Effective date: October 21, 2026
These Terms govern your use of hiddpropertycare.com (the “Site”), operated by HIDD Property Care (“HIDD,” “we,” “us”). By using the Site you agree to these Terms. HIDD Property Care is a separate company from HIDD Services.
Informational purposes
The Site describes our services in general terms. Nothing on the Site is an offer, contract or guarantee. Services are provided only under a written service agreement signed by HIDD and the homeowner, which controls over anything on the Site. Care plans described on the Site are starting points and are personalized after a property walkthrough. Availability depends on location, schedule and service area, and must be confirmed with us.
Nature and limits of our services
- Home Watch consists of non-invasive visual observations and documented property visits.
- Home Watch is not a licensed home inspection, engineering or technical evaluation, security monitoring, alarm response or emergency response service, and it is not a substitute for professional maintenance.
- We do not guarantee the prevention or detection of every condition, defect, emergency, loss or damage.
- Work requiring a professional license, including HVAC, plumbing, electrical and storm-related work, is performed by appropriately licensed third-party providers selected or approved by the homeowner. HIDD coordinates and oversees appointments but does not perform or warrant that work unless expressly stated in a written agreement.
- Storm support is subject to availability and safe access, and is not an emergency response or property protection guarantee.
- Additional services, including concierge requests, may be subject to separate fees as stated in your agreement.
Sample materials
Sample reports and examples on the Site use fictional information and are shown for illustration only. Actual reports vary by property and plan.
Use of the Site
You agree not to misuse the Site, attempt to disrupt or gain unauthorized access to it, submit false or unlawful information, or use automated means to submit forms. Do not submit alarm codes, passwords or other access credentials through the Site.
Intellectual property
The Site’s content, logos, text, photographs and design are owned by HIDD or its licensors and may not be copied or reused without written permission.
Third-party links and services
The Site may link to or rely on third-party services. We are not responsible for third-party content, practices or availability.
Disclaimer of warranties
The Site is provided “as is” and “as available,” without warranties of any kind, to the fullest extent permitted by law.
Limitation of liability
To the fullest extent permitted by law, HIDD will not be liable for indirect, incidental, special or consequential damages arising from your use of the Site. Liability for services is governed by the written service agreement.
Governing law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Any dispute relating to the Site will be brought in the state or federal courts located in Palm Beach County, Florida.
Changes
We may update these Terms from time to time. Continued use of the Site after changes means you accept the updated Terms.
Contact us
HIDD Property Care
Palm Beach County, Florida
info@hiddpropertycare.com
(954) 681-7669